We strongly suggest you call us at 1-855-473-7223 as soon as possible after placing your order if you need to change or cancel it, as we ship orders out quickly! If you email us, we may not receive them in time to stop the order from shipping out. Please double check that your order details are correct before submitting your order at the “Order Review” step of checkout.
An order that has already shipped cannot be cancelled. Please contact us to set up a Return Merchandise Authorization (RMA) once your order has been received.
If you need to change the address on an order that has already been shipped via UPS, please call us. There will be a fee of $25 per package to reroute the order while in transit. Orders shipped via USPS cannot be changed while in transit.